Last Updated: [Insert Date]

At Cozy Home Shop (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy with the same care we put into designing our Scandinavian-inspired home furnishings. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freshfurniturehub.com.

1. Information We Collect

Like our thoughtfully curated product collections, we only gather information that serves a purpose:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our encrypted system), and phone number if provided.
  • Browsing Data: We automatically collect information about your device and browsing behavior, including IP address, browser type, pages visited, and items viewed (similar to how our hidden storage solutions discreetly organize your space).
  • Communication Records: When you contact our Chicago-based customer service team, we keep records of those interactions to provide consistent, quality service.

2. How We Use Your Information

We use your information with the same functionality and purpose as our multi-functional furniture pieces:

  • To process and fulfill your orders for our space-saving home essentials
  • To provide customer support from our Vine Street location
  • To improve our website and product offerings (just as we continually refine our designs)
  • To send you relevant offers and updates, if you’ve opted in (you may unsubscribe anytime)
  • To prevent fraud and enhance security, like the solid construction of our Scandinavian pieces

3. Sharing of Information

We treat your information with the same discretion as our hidden storage solutions:

  • Service Providers: We share necessary information with trusted partners who help us operate (payment processors, shipping carriers) – only what’s needed to complete your order.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your information is stored as securely as our furniture is constructed:

  • We implement industry-standard security measures including encryption and secure servers
  • Payment details are processed through PCI-compliant systems and never stored on our servers
  • We retain personal information only as long as necessary for the purposes outlined

5. Your Rights and Choices

You have control over your information, just as you have control over designing your cozy space:

  • Access & Correction: You may review and update your account information anytime
  • Data Deletion: You may request deletion of your personal data, subject to legal requirements
  • Marketing Preferences: Opt-out of promotional emails by clicking “unsubscribe”
  • Cookie Settings: Manage cookies through your browser settings (see Section 6)

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us create a seamless shopping experience, much like our furniture creates harmonious living spaces:

  • Essential Cookies: Required for basic functions like adding items to your cart
  • Performance Cookies: Help us improve our website by analyzing visitor behavior
  • Advertising Cookies: Allow us to show you relevant products (you may opt out)

You can control cookies through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is designed for adults furnishing their homes. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy occasionally, just as we refresh our product collections. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For any privacy-related questions or concerns, please contact our Chicago team:

Cozy Home Shop
223 Vine Street, Chicago, US 60605
Email: [email protected]

Thank you for trusting Cozy Home Shop with your personal information as you create your perfect living space.